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Frequently Asked Questions (FAQs) |
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At Giftracoin, we provide prompt and quality services to our valued customers. |
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How long will it take to receive my purchase(s)? |
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i) Ex Stock item: Immediate or next day collection.
ii) Customized item: 1 to 3 weeks upon confirmation. |
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Can I do printing, embroidery, silk screening, epoxy or laser of logo and text on the items? |
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Yes, you may have your logo and text printed, embroided, silk screen, epoxy or laser onto the products itself. |
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How long it will take to have the gifts printed? |
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Upon confirmation of sample / artwork, good can be ready within 3-7 days depending on the availabilty of our panel printers. |
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Do you provide end-user customer service? |
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Yes, we do provide end-user customer service. |
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What if the chosen model is not available / out of stock? |
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Reorder of stock will be carried out. |
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Do you have a showroom where I can 'cash and carry' to purchase? |
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Yes, our office cum showroom is located at No. 25 & 27, Jalan Puteri 5/18, Bazaar 2, Bandar Puter Puchong, 47100 Puchong, Selangor Darul Ehsan, Malaysia. |
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What if the answer to my questions is not found in your FAQ section? |
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Please call us at 03-8061 2103 or 03-8061 3103 and our friendly customer representative will be at your service. |
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